Shipping & Delivery Policy
Shipping & Delivery Policy – Pet Ghata Churn
1. Order Processing
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Time & Delivery
- Delivery time varies based on location and logistics partners:
- Metro Cities: 3-5 business days
- Other Cities & Towns: 5-7 business days
- Remote Areas: 7-10 business days
- Unforeseen circumstances such as weather conditions, courier delays, or lockdowns may affect delivery timelines.
3. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout.
- Free shipping may be available for specific offers or bulk orders.
4. Tracking Information
- Once the order is shipped, customers will receive a tracking ID via email/SMS to monitor the delivery status.
5. Undelivered Orders
- If an order is undelivered due to an incorrect address, non-availability of the recipient, or refusal to accept, customers may need to pay additional charges for re-shipping.
- If the order is returned to us due to failed delivery attempts, a refund (excluding shipping charges) will be processed.
6. International Shipping
- Currently, we do not offer international shipping.
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