Shipping & Delivery Policy – Pet Ghata Churn

1. Order Processing

• Orders are processed within 1-3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Time & Delivery

• Delivery time varies based on location and logistics partners:
• Metro Cities: 3-5 business days
• Other Cities & Towns: 5-7 business days
• Remote Areas: 7-10 business days
• Unforeseen circumstances such as weather conditions, courier delays, or lockdowns may affect delivery timelines.

3. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout.
• Free shipping may be available for specific offers or bulk orders.

4. Tracking Information

• Once the order is shipped, customers will receive a tracking ID via email/SMS to monitor the delivery status.

5. Undelivered Orders

• If an order is undelivered due to an incorrect address, non-availability of the recipient, or refusal to accept, customers may need to pay additional charges for re-shipping.
• If the order is returned to us due to failed delivery attempts, a refund (excluding shipping charges) will be processed.

6. International Shipping

• Currently, we do not offer international shipping.

7. Contact for Shipping Inquiries

For any shipping-related concerns, contact us at: