Shipping & Delivery Policy – Pet Ghata Churn

1. Order Processing

  • Orders are processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Time & Delivery

  • Delivery time varies based on location and logistics partners:
  • Metro Cities: 3-5 business days
  • Other Cities & Towns: 5-7 business days
  • Remote Areas: 7-10 business days
  • Unforeseen circumstances such as weather conditions, courier delays, or lockdowns may affect delivery timelines.

3. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout.
  • Free shipping may be available for specific offers or bulk orders.

4. Tracking Information

  • Once the order is shipped, customers will receive a tracking ID via email/SMS to monitor the delivery status.

5. Undelivered Orders

  • If an order is undelivered due to an incorrect address, non-availability of the recipient, or refusal to accept, customers may need to pay additional charges for re-shipping.
  • If the order is returned to us due to failed delivery attempts, a refund (excluding shipping charges) will be processed.

6. International Shipping

  • Currently, we do not offer international shipping.

7. Contact for Shipping Inquiries

For any shipping-related concerns, contact us at:

📞 9315447150
📧 info@drashokmishra.com